Privacy Policy

Privacy Statement

Introduction

Welcome to the Jungle the Bungle Privacy Statement. This Privacy Statement applies to everyone who visits or uses our platform. Our platform is accessible via the website, via the Jungle the Bungle app, and via its web version.

We consider the privacy of our users very important. The protection of children's data plays a central role in this. In the Privacy Statement below, we explain exactly what information we collect from our users, why we do so, and how carefully we handle it. For example, if children play games via Jungle the Bungle, no one else needs to know which games they are or what the results are. We explain when we may share data with other companies and tell you how you retain ownership of your data.

We recommend reading the entire Privacy Statement carefully. Do you have any questions? Don't hesitate to contact us using the contact form on our website.

This Privacy Statement covers the following topics:

Who is Jungle the Bungle?
Jungle the Bungle membership
Accounts
Contacting Jungle the Bungle
Offers and newsletters, reporting and service messages
Advertising
Automatically generated information
Cookies
Research and Analysis
How Long Do We Retain Your Data?
When do we share your data?
Protection of Your Data
What are your rights?
Children
Changes to this Privacy Statement
Questions

Who is Jungle the Bungle

Jungle the Bungle helps children learn new languages through play. We do this partly offline through multilingual children's books, but for the most part online with an app and its web version. The Jungle the Bungle app and web version consist of all sorts of games that help children learn new words. Fun is paramount at Jungle the Bungle.

You can contact us at our website.

Jungle the Bungle membership

When you as a parent or school take out a membership with Jungle the Bungle, you must create a personal account for yourself (the Parent Account) or for the school (the School Account) and for the child (the Child Account). For every child registered, we create a personal Child Account.

Accounts

To create the Parent Account, you must provide the following personal data:

First and last name;
E-mail address;
Password.

To create the Children's Account for Parents, you need to provide the following personal details:

Child's first name
Child's age
Child's gender
Native language

Target language

To create the School Account for teachers, you need to provide the following personal details:

School name;
Location of the school;
First and last name;
E-mail address;

To create the Children's Account for Schools, you need to provide the following personal data:

First and last name;
Native language
Target language

Financial data

When you take out a membership, we also process financial data. With Jungle the Bungle, parents take out memberships via the Apple App Store or Google Play Store. This is all done online and securely. Please view our privacy policy. Please refer to the privacy terms of the Apple Store and the Play Store for more information.

Jungle the Bungle invoices schools or foundations directly for school licenses. We use these personal details solely to process payments.

The use of these personal details is therefore necessary for the execution of the agreement between Jungle the Bungle and a parent or between Jungle the Bungle and the school.

Accounts

School account

In the School Account, it is possible to monitor children's progress. In addition to the mandatory personal data from Chapter 2, the following personal data can be optionally provided:

Username.

The provided data can always be adjusted. If an address has already been provided when terminating the membership, this data will automatically be in the account.

Children's account

A Child Account can be created per child via the Parent Account or School Account. The Child Account is fully visible via the School Account. When children play Jungle the Bungle via the Child Account, they naturally do not have access to the School Account.

Parents can create a maximum of three Child Accounts within the Parent Account. For each Child Account, the child's first name and date of birth can be entered. The date of birth is needed to determine a starting level for the child. In addition, the base language and target language can be entered here. The base language is the language that is already mastered, all instructions will be given in the base language and the settings will be in the base language.

Teachers can create the desired number of accounts for pupils within the School Account. Jungle the Bungle can do this for all schools. Teachers at a particular school can only view the data for that specific school.

All games are in the target language, the language the child wishes to learn. The use of this data is therefore necessary for the performance of the agreement between Jungle the Bungle and parents or schools.

Optional information (this applies to consumers only, not to schools/foundations)

In addition to the child's first name (or nickname) and date of birth, the following optional personal data can be provided in the Child Account. Parents can always adjust the provided data.

Gender: we appreciate knowing children's gender, so we can address them correctly;

We use this personal data to tailor and personalise Jungle the Bungle as effectively as possible for children. We process this personal data based on our legitimate interest in making our services as easy, suitable, and useful as possible for parents, schools, and children alike.

Playing Jungle the Bungle

When children play Jungle the Bungle, we observe the following:

Games played
How many minutes the child played;
How many questions the child answered correctly or incorrectly;
The language level and progress of the child is determined through an algorithm. Multiple correct answers lead to an increase in level, while multiple incorrect answers lead to a decrease.

We also use this data in the School Account, so that schools have an overview of children's use of Jungle the Bungle. The use of this data is therefore necessary for the performance of the agreement between Jungle the Bungle and schools. Without this information, we cannot provide insight into children's results.

Contacting Jungle the Bungle

We use the personal data collected for customer service to respond to the question and/ or handle the complaint. This processing of your data is necessary for the legitimate interests of Jungle the Bungle or necessary for the provision of services under the contract. Our legitimate interest consists of efficiently serving you as a user and optimizing the customer service of Jungle the Bungle. The complaint may also relate to the content of the agreement. The provided information is necessary to assess and handle the complaint. The provided information is also stored in our systems and used to analyze, optimize, and improve Jungle the Bungle (see also Chapter 9 Research and Analysis).

The data we collect in this way is used to answer your query and resolve your complaint. The processing of your data is necessary for the protection of Jungle the Bungle's legitimate interests or necessary for the performance of the contract. This is because it concerns the interest of being able to serve you efficiently as a user and to optimise the customer service of Jungle the Bungle. The complaint may also concern the content of the contract. The information provided is also stored in our systems and used to analyse, optimise and improve Jungle the Bungle (see also Chapter 9 Research and Analysis).

Customer experience

Furthermore, Jungle the Bungle occasionally offers the opportunity to participate in satisfaction surveys and evaluations. In such cases, we may ask you to share your contact details so you can take part in these surveys. We appreciate knowing how we can improve our service to you. Your responses may also be used for personalized content. The processing of your data in the context of these surveys is based on our legitimate interest in optimizing our services and adapting them to the users' preferences.

Offers and newsletters, reporting, and service messages

Offers and newsletters

We also use your personal data to send (commercial) messages with offers or promotions and news about new games, exciting collaborations, tips, and tricks. (commercial) messages with offers or promotions and news items about new games, fun collaborations, tips and tricksyour language preferences and gaming interests.

To personalise these messages, we can also use your name, the school's name, and the child's name.

To ensure that the actions and offers are appropriate, we can use play data, such as the last time the child played Jungle the Bungle and which games the child has played.

You can unsubscribe from these messages during the registration of the Parent Account or the School Account, and of course, all our commercial messages also contain an unsubscribe hyperlink. We process this data because we enter into a so-called customer relationship with Parents and Schools. In that situation, we are allowed to send you, as a customer, messages to inform you as appropriately as possible about our services.

Reports

Jungle the Bungle makes reports available to provide insight into the child's use of Jungle the Bungle and the child's results. For this, Jungle the Bungle uses play information such as which games the child has played and how many words the child has learned. You can also see how long the child has practiced a word category or theme and when the child last played Jungle the Bungle. The information is made available in the app and by email.

We process this information based on our legitimate interests to periodically provide parents with insight into the use of Jungle the Bungle by your child.

Service messages

We will also keep you informed about the development of our service. For example, when an expansion or update occurs, Jungle the Bungle will notify you by email. It is not possible to unsubscribe from these service messages or messages confirming a purchase. The use of your email address for these messages is necessary to inform you about the content of our service (and therefore the agreement with you). This includes reports, updates and upgrades, requests for reviews, etc.

Email tracking

In our e-mail messages, we use technologies to measure interactions with the messages (e.g. opening the e-mail or activating links). This is done using so-called pixels embedded in the messages. Through the pixels, we can read the following data: name and e-mail address of the recipient, confirmation that the recipient received and opened the e-mail, whether and which links were clicked on, IP address of the recipient and browser and operating system of the recipient. This allows us to optimise and further develop the content of our e-mail messages. We use the data in aggregated form and only for general statistical evaluations. The data is not merged with your other data.

The processing of this personal data is necessary to pursue our legitimate interests, namely to analyse the reach and relevance of our messages.

Advertising

This only applies to consumers, not to schools and/or foundations:

Unless you object, Jungle the Bungle shares your email address with Facebook, LinkedIn, and Google to show you relevant advertisements from Jungle the Bungle. These advertising networks compare the email addresses we provide with existing Facebook, LinkedIn, and Google profiles. If you have an account with Google, LinkedIn and/or Facebook, you will then be shown advertisements for similar products and/or services from Jungle the Bungle. Naturally, we never share more data than described here, nor do we ever share data of the child.

On the website, you can opt-out of this processing through the cookie settings.

Currently, we do not engage in marketing tracking via the app. We only share data with Google. The data is stored in GA4 for 14 months, but this does not include information that can be linked to an individual. You can object to the provision of relevant advertisements in your Parent Account.

Automatically generated information

In order for Jungle the Bungle to work optimally (e.g. to display pages properly and to secure the website and the app), we need certain information. We therefore collect automatically generated information about your surfing behaviour during your use of Jungle the Bungle. This information consists of a part of the IP address (last 3 digits are XXX so the IP address cannot be traced), the type of browser (the computer programme used to view internet pages), the computer system you use, the pages you visit and we place cookies.

We use this information, among other things, to tailor our services as closely as possible to your preferences and to resolve technical problems and security issues.

For instance, we use the IP address, account number and pages/cookies to find out any unusual situations or to abort hacking attempts. For example, if we suddenly find a lot of usage of a certain account on multiple configurations, we can do something about it.

The browser data and computer system information help us understand how many people are using a particular configuration, allowing us to adjust the platform accordingly. Additionally, this information assists in troubleshooting, as we can precisely identify situations where issues have arisen.

This processing of your information is necessary for the protection of Jungle the Bungle's legitimate interests, namely Jungle the Bungle's interest in securely providing and maintaining the platforms in the most user-friendly way possible.

We also use this information to compile statistical data. For more information on this, see Chapter 13 (Research and Analysis). If the automatically generated information is collected using cookies, Chapter 12 (Cookies) also applies.

Cookies

Jungle the Bungle uses cookies on the site and in app. In addition to the provisions in the Privacy Statement, the provisions in the Cookie Statement of Jungle the Bungle apply. The Cookie Statement specifies which cookies are used and their purposes. the planning for can be read here.

Research and analysis

Jungle the Bungle aims to provide services of the highest quality. We continuously analyse, maintain, secure, and optimize our platform to make necessary adjustments when needed.

For this purpose we may use the following data:

The number of children registered;
The number of games played;
Amount of time spent per game;
Which games are played and the results or outcomes of the games;
Which games are played and what the results are;
Which pages have been visited on Jungle the Bungle.

We do this based on our legitimate interest in research, namely to improve the quality of our platform and services. Only employees of Jungle the Bungle and app developers Hulan who have been specifically designated for this purpose will have access to your data. The results of the research are always aggregated. This means that the data in the research results cannot be personally traced back to you or the child. Furthermore, for this purpose, we always use pseudonymised data and, where possible, anonymised data.

How Long Do We Retain Your Data?

We retain personal data for 14 months, for as long as is necessary for the aforementioned purposes, or to comply with legal (retention) obligations. The retention period therefore depends on the nature of the data and the purposes for which Jungle the Bungle processes this data. We have detailed the retention periods per subject in an internal retention policy and summarise this below.

We retain personal data for as long as we have an agreement.

Upon termination of the agreement, we shall retain the Parent Account, the School Account, and the Child Account for a further year, to allow for membership reactivation without deletion of account data. After 1 year, we will delete the Parent Account, the School Account, and the Child Account, thereby also deleting data relating to the child's games played, dates, playtime, practice results, and reports.

We store names, the name of the school, the school/parent email address, and the child's age (for consumers only). We store this data for up to 5 years after the agreement has ended. We store this data (based on our legitimate interest) to be able to send commercial messages and to know when to stop doing so, for example, because the child is no longer at primary school. Of course, you can always unsubscribe from our messages or request that we delete your data.

We retain the agreement for a minimum of 5 years after the termination of the agreement.

We keep the financial data related to the agreement, such as invoices, proof of payments, method of payment and account number for at least 7 years to comply with tax laws.

Complaints we receive are kept for up to 3 years after the complaint's receipt.

When do we share your data?

We share your personal data with third parties in certain cases. We do this only when this is necessary for our services and the purposes described in this Privacy Statement.

In the context of our assignment. To be able to execute the agreement with you, we share your details with parties who process your details on our behalf. Your details will only be used to carry out that assignment. An example of this is the hosting of the central database of Jungle the Bungle. The hosting is carried out by Digital Ocean, with a registered office at Zekeringstraat 17A, 1014 BM Amsterdam. Jungle the Bungle has entered into (processor) agreements with this party (or these parties) in which agreements have been made about the (security) measures they must take to protect your details.

External service providers. We may share your data with service providers with whom we work and who qualify as independent 'data controllers'. These include, for example, financial service providers, legal advisers, consultants and auditors. We always consider in advance which personal data is necessary to provide to these service providers and make additional agreements on the division of responsibilities for your data if necessary.

Legal Obligation: We may provide your data to third parties:

To comply with legal obligations, such as court orders;
If we are required to do so, for example in the event of a dispute or unlawful use of your Account;
If necessary to cooperate with authorities such as the police or tax authorities;
If necessary for us to protect our rights, such as when enforcing our Terms and Conditions.

Business Transactions: We may provide your personal data when this is necessary for a merger, (partial) sale, or (partial) transfer of our assets. We will always inform you in a timely manner if a business transaction occurs involving your personal data.

Consent: In other cases we only provide data to third parties if we have specifically requested your consent.

Protection of Your Data

We prioritize the security of your data and have implemented appropriate technical and organizational measures to protect it against loss or unlawful processing. We secure our systems according to current standards for information security and have coordinated this with our partners.

Personal data is stored within the European Economic Area (“EEA”).

What are your rights?

Response

We will try to respond to your request as soon as possible and in any case within one month. We may need more time, but it will never exceed an additional two months. We will always inform you of this extra time in good time.

You can submit a request to us via info@junglethebungle.com. Please make sure to provide the email address associated with your account to ensure that the requested information truly belongs to you.

If we struggle to determine the nature of your request, we may ask you to specify certain things. If we are uncertain about the origin of the request, we may request additional information or identification.

It is possible that we may reject your request, for example because we cannot or do not have to (legally) comply with your request. We will also inform you about a rejection

In addition to the listed rights below, you also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). However, we hope this won't be necessary!

Right of Access:

You have the right to request information about whether or not we process your personal data. If so, we will provide you with a copy of your personal data.

Right of Rectification:

You have the right to request the correction of inaccurate data concerning you. If possible, you also have the right to provide additional personal data to complete your account. You can make these changes directly in the Parent or Child account.

You can also make these changes directly in the Parent Account, the School Account, or the Child Account yourself.

Right to be Forgotten:

You have the right to request the deletion of your personal data. If your request is granted, we will delete the relevant personal data.

Right to Restriction:

You have the right to request the restriction of your personal data. This means that if we agree to your request for restriction, we will not further process your personal data during the period of the restriction - unless this is nevertheless permissible under the law.

Right to Object:

You have the right to object to the processing of your personal data, for example, if we process your personal data based on legitimate interests. If you object, we will balance your privacy interests against our business interests. If your interest outweighs ours, we will not process your personal data further.

This right does not apply if your personal data is used for direct marketing. In that case, we will no longer process your personal data for that purpose. You can object to the processing of your data for direct marketing purposes by sending an email to info@junglethebungle.com.

Right to Data Portability:

You have the right to request data portability. We will provide you with the data covered by this right in a structured, commonly used, and machine-readable format so that you can transfer it to a third party.

Right to Withdraw Consent:

If you have given consent for the processing of your personal data, you can withdraw that consent at any time. Afterward, we will no longer process your personal data for the purposes to which the consent relates. The withdrawal of consent does not affect the lawfulness of processing before you withdrew your consent.

Right of inspection;
Corrected law;
Right to be forgotten;
Right to restriction;
Right to object;
Right to data portability;
Right to withdraw consent.

You can submit a request through us. In principle, we will answer your request within 1 month. You can also always view and change your own data in your Parent, School, or Child account.

Children

Jungle the Bungle enters into agreements with parents or with schools. We distinguish between parents, schools, and children when processing personal data, so that children can always use Jungle the Bungle safely and without disturbance. For example, we will never approach children directly for commercial purposes.

Changes to this Privacy Statement

We may update this Privacy Statement from time to time. If we do, we will post the updated version online. For any changes that affect your privacy, we will actively inform you about them. The latest version of the Privacy Statement is from April 2026.

Questions

If you have any questions about this Privacy Statement, feel free to contact us via the contact form on our website.